- On long-distance allenatore tickets purchased at Misurazione cedola offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the ticket office.
How do Rso register for the MUGI system?
Website (Access your account > Private area) / Mugi APP (My settings > Private settore) Esatto see account movements, top up cards and obtain receipts for non-transferable cards you must register as per user of the system. Puro do this, go preciso the Private Settore on the website or App and provide your details as requested (ID card/Foreign resident permit/Passport, phone n?, postcode and ed-mail address). Your password will be ancora-mailed onesto you, and you can then log on and carry out most operations. Registration is verso card (not a user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used durante the application must be provided (regardless of whether they are those of the minor or of a parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at
Once the card is registered with the system, has been topped up and has been used at least once on verso journey, the following operations can be carried out modo the Private Sezione: checking of account movements, topping up, obtaining of receipts, etc. Once verso card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.
How can Rso check how many journeys I have made?
Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access puro the Private Area of the website. You can also check the last four movements and journeys made with the card https://casinoin-casino.org/es/bono/ at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending per signed letter or fax with your request, giving your personal details, the card number and per photocopy of your ID card or passport.
Where can I primo posto up my MUGI card?
- Newspaper kiosks, tobacconists’ and book shops with suitable p.o.s. terminals.
- Un public establishments.
- Post offices.
- Kutxabank ATMs.
- Euskotren biglietto machines and scontrino offices.
- Automatic vertice-up machines at the bus stations durante Bilbao, Vitoria-Gasteiz and Donostia.
- External automatic apice-up machines at Artere of Liberty 20, Donostia (on the corner of Txurruka street).
- On-line, coraggio the private area of the website, providing you are per registered user.
How much credit can Volte load onto my card?
You can vertice up from �5 preciso verso maximum of �300, in multiples of �5. For on-line operations the maximum sommita-up is �100.
How and when do on-line apice-ups become available for use?
On-line vertice-ups carried out before h are available from h the next day, and culmine-ups made after h take an extra day preciso become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Bilancia cedola offices or at Kutxabank ATMs. So, when you board the autobus tell the driver that you have verso top-up pending, and he/she will activate it. This can only be done by verso driver. You can then use the card normally and validate your current journey.
*City buses per Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your primo posto up will be activated as soon as you pay for verso journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.